Michael Kors Outlet
Nicole Medium Leather Shoulder Bag
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EXTRA 20% OFF, PRICES AS MARKED
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Rated 1 out of
5
by
Clfoley from
Received the wrong bag - No customer service reply
I was really excited to receive this bag. It was my first online purchase with Michael Kors. The bag arrived in less than a week (was really happy with this). When I opened the box I noticed that I received the wrong bag. Instead of the full leather bag in Ballet, I received the leather/suede bag. I wrote to the Customer Service team twice and tried to connect with them via Twitter and never received a reply. My outreach was to find out how I could get the bag exchanged for the one I ordered for the sale price I paid. I eventually just returned the bag. I must say that I am surprised at the level of customer service I received and will probably not order items online again.
Date published: 2020-05-11