Michael Kors Privacy Notice

Effective Date: June 25, 2025

Last Updated: June 25, 2025

Contents

Michael Kors Privacy Notice

1. What Our Privacy Notice Covers
2. What Information Do We Collect, Use or Otherwise Process
3. Where Do We Get Information About You
   • Cookies and Other Tracking Technologies
4. How We Use Information We Collect or Process
5. How We Disclose or Share Information
6. Your Privacy Rights
   • Accessing, Correcting, and Deleting Personal Information
   • Managing Marketing Communications
   • California Shine the Light Law Rights
7. How We Protect Your Information
8. Notice of Financial Incentive
9. Changes to This Privacy Notice
10. Contact Us

1. What Our Privacy Notice Covers

Privacy Notice Scope

This Privacy Notice applies to information that Michael Kors (USA), Inc. and Michael Kors (Canada) Holdings, Ltd. (referred to herein as “Michael Kors”, “we,” “us” or “our”) collects, uses, shares or otherwise processes that identifies, relates to, describes, or can otherwise be associated with individuals (individually and collectively referred to herein as “you”, “your and “yours”) (“personal information” or “PI”) in connection with the following customer facing operations in the United States and Canada (individually, “Service” and collectively, “Services”) related to:

1. visiting one of our stores, attending one of our events or otherwise offline;
2. interacting with our customer service representatives in store, online or over the phone/mobile;
3. purchasing goods or services from us online or in person;
4. our marketing mail or e-mail lists, store communications, or our customer loyalty program known as “KORSVIP”; or
5. e. our websites (michaelkors.com or destinationkors.com or michaelkors.ca (or any subdomain thereof)) including any virtual assistant tools, chatbots or similar functionality available on our websites), native mobile applications or other internet websites, applications or services (including social media, surveys, sweepstakes, contests, product rating submissions or reviews) from which you are accessing this version of the Privacy Notice or which link directly to this version of the Privacy Notice (each referred to herein as a "Site,” and collectively, the “Sites”)

This Privacy Notice provides you details about the PI we collect, use, share or otherwise process, the purposes for which we use that PI, to whom and for what purposes we may disclose that PI, how we protect that PI, the rights and choices you have with respect to that PI, and how you can reach us to get answers to your questions.

We use service providers to help us operate, administer and provide our various Sites and Services. Our service providers may collect, use and otherwise process your PI and Site Usage information on our behalf. The use of the terms “we,” “us,” or “our” throughout this Privacy Notice shall be interpreted to include our service providers acting on our behalf.

Additional privacy notices may be provided by us to you in connection with certain activities, programs, offerings, or websites. We may also provide additional notice, prior to or at the time of collection of personal information, where new purposes for processing your personal information arise or to clarify our practices regarding your personal information.

Out of Scope of this Privacy Notice

Personal Information Related to Employment or Business Dealings with Michael Kors. This Privacy Notice does not apply to PI collected in the employment context or in a business context. To the extent required and applicable, such PI is processed in accordance with a separate privacy notice, which may be obtained either on the applicable portal or by contacting us to request a copy of the applicable notice.

Third-Party Websites/Content The Sites may contain links (which may take the form of hyperlinks, widgets, clickable logos, plug-ins, images or banners) to, or content and other information from, websites or services operated by entities other than us (e.g., social media platforms). This Privacy Notice does not apply to such other websites or services. Michael Kors does not own or control such content or information practices, and we recommend that you review their posted privacy policies so that you understand their relevant PI collection, use, disclosure and processing practices.

2. What Information Do We Collect, Use or Otherwise Process

Categories of PI

The PI we collect, use, share, or otherwise process about you depends on the Service(s) or the circumstances of your interaction with us.

The following are the categories of PI that we may collect or otherwise process:

*Categories denoted with a (*) may be considered sensitive personal information, special category personal data or similarly defined personal data.

Site Usage Information

“Site Usage Information” includes, but is not limited to: (i) your browser type, device type, carrier (if applicable), device address, operating system, IP address, domain name from which you accessed a Site; (ii) general location information, including region, continent, country, city, zip code and time zone; and (iii) information about your browsing activities on and through a Site, such as (a) the date and time you visit one of the Sites, (b) the areas or pages of a Site that you visit, (c) the amount of time you spend viewing a Site or specific areas of a Site, (d) the number of times you return to a Site or a specific area of a Site, (e) the web sites or pages you visited prior to visiting a Site, (f) the websites or pages you visit after you leave a Site; (g) searches you have performed on the Site and on other websites that led you to our Site; (h) social plug-ins with which you have interacted on our Site; and (j) other similar Site usage data.

3. Where Do We Get Information About You

Sources of Information

We collect, use or otherwise process information directly from you in connection with the Sites and Services as described above in Section 1 of this Privacy Notice. We also, from time to time, collect, use and process information from other sources, as permitted by applicable law, including the following: from someone else on your behalf (for example, when someone purchases a gift for you and requests that we deliver it to you); through our Tracking Technologies (as further described in the Cookies and Other Tracking Technologies sub-section below); from third-party partners or providers, such as social media platforms, data brokers, analytics providers, marketing providers, address update services and co-promotion partners; and from our corporate affiliates and subsidiaries (who may have collected the information from or about you and have the rights to provide the same to us). We may combine the information we collect directly from you with information we collect about you from these other sources.

Cookies and Other Tracking Technologies

Through cookies, web beacons, internet tags, pixels and other similar tracking technologies (collectively, “Tracking Technologies”), we gather information about you and/or the device used in connection with your Site visit and your interactions with our marketing campaigns, advertisements or email communications. Most web browsers enable users to decline or block certain cookies when browsing a website (check the “Help” or “Settings” menus of your browser or visit All About Cookies, an unaffiliated website, to learn more).

• What are Tracking Technologies?

  • Cookies. A cookie is a small data file that is placed on your web browser, or your computer or device, when you access and/or use a web site, which stores text that can later be read back by our web server or third parties. Cookies are used for various purposes, such as to recognize your geographic location, your browser or the type of device from which you are accessing our Site (i.e., mobile or desktop). Cookies also may enable us to recognize you as the same user who was at our Site in the past and relate your use of our Site to browsing preferences previously set (i.e., language, currency, store preference, etc.) or other information about you
  • Web Beacons, Pixels and other Tags. Web beacons or tags are typically tiny, one-pixel images that are embedded on a page of a website or in electronic communications, such as an email message. These technologies help to verify when a certain page (or area) of a website is viewed, when a message is opened and/or when links or other content are clicked or viewed.

• Why do we use Tracking Technologies? Generally, we use Tracking Technologies for the following purposes:

  • In order to operate our Site(s) and make them available to you for use/access, to provide you a Service, feature or functionality in connection with the Sites or to ensure the security of our Sites (including the security of your transactions on our Sites). For example, we may use cookies as you move through different pages on our Sites to load content, to manage internet traffic through the correct servers, or to allow or block access to restricted parts of our Sites.
  • To provide enhanced functionality and personalization, such as honoring your request to keep you automatically logged in until you log out or remembering your preferences (like preferred language or currency) or items left in your cart and assist in filling out forms.
  • To monitor and analyze how you use our Sites and Services (such as our emails or our KORSVIP program). For example, we may place cookies that allow us (i) to measure the time of your requests to our servers and our responses, (ii) to test new features, improve or fix technical issues on our Sites, (iii) to record statistics about Site Usage, (iv) to track your activities on our Sites and emails, (v) to track the places from which you come to our Sites and (vi) to monitor the effectiveness of our online advertisements and marketing efforts by tracking when users have made a purchase after following a link to our website from another online location, so that we can compensate the other party for sending us their business.
  • To deliver advertisements to you, both on our Sites and elsewhere, based on your online or offline activities and interests, also known as Targeted Advertising. For example, our Site(s) contain cookies used to deliver ads to you when using other sites or services regarding products you previously showed interest in when browsing our Site. We also maintain integrations with social media platforms (including, Facebook, Instagram, Snapchat, TikTok and Pinterest), and enable those platforms to place Tracking Technologies on your browser, computer or device and collect information from Tracking Technologies used in connection with Targeted Advertising. (see Section 4. Targeted Advertising).

4. How We Use Information We Collect or Process

Purpose of Processing

We may use the information we collect from or about you (including both PI and Site Usage Information), for a variety of business and commercial purposes, to the extent permitted by law, including as described below:

Targeted Advertising

“Targeted Advertising” (sometimes called online behavioral advertising, interest-based advertising or cross-context behavioral advertising) refers to the practice of collecting information about an individual’s visits across multiple, unaffiliated websites or applications over time for the purpose of predicting their preferences or inferring their interest in order to show them ads that are more likely to be relevant. Typically, Targeted Advertising doesn’t use information that is personally identifiable in a traditional sense, such as name or home address. Rather, Targeted Advertising uses a combination of Pseudonymous Identifiers or Device Information along with Site Usage Information to match an individual’s web browser or device with their online activity or interest categories. To learn more about Targeted Advertising in general, please visit the Network Advertising Initiative (NAI) at www.networkadvertising.org and the Digital Advertising Alliance (DAA) at www.aboutads.info. Additionally, the NAI and the DAA each offer consumers choices with respect to their privacy in the context of Targeted Advertising; please visit the NAI Consumer Opt Out page or the DAA’s Consumer Choice Tool for more information and resources.

We also utilize Meta (Facebook, Instagram), Google, Snap (Snapchat), TikTok, Amazon and Pinterest’s Targeted Advertising programs that match users of their respective platforms with users of our Sites or Services or with individuals that could have an interest in Michael Kors, based on their interactions or preferences across various other websites. To learn more about the Targeted Advertising programs of each social network we participate in and how you can manage your preferences for these programs directly with them, click on the following: for Meta click here, for Instagram click here, for Google click here, for Snapchat click here, for TikTok click here, for Amazon click here and for Pinterest click here.

Where specific states or regions provide additional privacy rights for their residents related to Targeted Advertising, we address those in Section 6 (Additional State or Country Specific Privacy Rights)

5. How We Disclose or Share Information

Information Disclosure

We may disclose information (including Site Usage Information and PI) in the following ways, or otherwise with your permission, to the extent permitted by law:

If you choose to contribute to one of our social media campaigns, interact with us on a community or social forum, one of our social media pages or other publicly available area or feature of our Site, the information you submit and information about you may be made available to us and information you post or submit may be made available to the general public depending on your settings or the forum used. We recommend that you not submit or post any PI to such forums, such as your full name, home address, phone number and/or other information that would enable others to contact or locate you.

6. Your Privacy Rights

Consistent with applicable laws and further to our commitment to honor the trust you place in us regarding your information, you may have certain legal rights in relation to our processing of your PI. We extend these rights to our customers and Site visitors in Canada and across the United States. These rights are explained below along with the applicable processes you may follow to exercise your rights.

We will not discriminate against you for exercising any of your applicable privacy rights.

We do not use personal information for profiling that results in legal or similarly significant effects, and we do not use sensitive personal information in a way that would give rise to the rights to limit sensitive personal data processing in California.

Accessing, Correcting, and Deleting Personal Information

• Access to Your Personal Information: You have the right to confirm whether or not we have collected or otherwise process personal information about you and to request a copy of the personal information we collect about you, which we will provide back to you in electronic form.
• Data Correction: You have the right to request we correct factually incomplete or inaccurate personal information that we process about you. Note that you can make certain corrections to some of your personal information directly through your online account.
• Deletion of Personal Information: You have the right to request that we delete personal information that we process about you.
• Withdrawal of Consent: If we have requested consent from you for personal information processing, you may withdraw that consent at any time.

• Process to Submit an Access, Deletion or Correction or Withdrawal of Consent Request: You may submit an access, deletion, or correction request directly to use or using an Authorized Agent as follows:

  • Directly by You:

    • Submitting a Request Form; or
    • Calling us at 1-866-709-KORS (5677) and providing the requested information.
  • Authorized Agent: If you designate an authorized agent to submit a request on your behalf, you must (1) complete and sign this Authorized Agent Designation Form and (2) have the authorized agent attach the signed form when they submit a Request Form on your behalf, which can be done using the steps outlined above.

To protect your privacy and data security, we may require you to verify your identity before providing copies of your personal information or deleting or correcting the requested information. Additionally, we will only provide a copy of your PI directly to you, even where you use an Authorized Agent to submit the request. Typically, we will verify your identity by asking you to provide other details that we confirm information we already have about you. Please check your email and respond to requests for additional information promptly to avoid delays in processing your request.

If we are unable to fulfill your request, in whole or in part, we will tell you why. If you disagree with our reasoning, you may respond to our email to ask us to reconsider.

• Right to Opt-Out of the Sale of Personal Information or Its Use for Cross-Context Behavioral or Targeted Advertising. In addition to your rights regarding Accessing, Correcting and Deleting your Personal Information listed above, you may instruct us not to “sell” your PI to third parties and to direct a business not to “share” their PI with third parties for the purpose of Targeted Advertising.
• Process to Submit an Opt-Out Request. There are two processes to follow depending on whether you want to opt out of the sale of personal data and targeted advertising based on our use of Tracking Technologies or based on other PI we collect:
  • Opting Out of Sales and Targeted Advertising Related to Tracking Technologies. You can update your preferences at any time by either (i) updating your preferences via Privacy Preferences or by clicking the Open Privacy Preferences Panel at the footer of our Site, at any time, or (ii) broadcasting a legally recognized universal opt-out mechanism, such as the Global Privacy Control (GPC) (when accessing our Site via the browsers and/or browser extensions that support such signals). Our websites automatically recognize your universal opt-out mechanism and process it as an opt out. Be aware that when you use a universal opt-out mechanism, you must set it on each browser and device that you use to access our Sites.
  • Opting Out of Sales and Targeted Advertising Related to Other Types of PI Collection, including in-store or offline data collection, please submit a request using the Opt-Out of Sale/Targeted Advertising Request For.

We have no actual knowledge that we sell the personal information of consumers under that age of 16 or use such information for Targeted Advertising.

Like many companies, we do not recognize or respond to “Do Not Track” signals.

Managing Marketing Communications

• Opt-Out / Unsubscribe– Direct Mail: If you would like to opt out of receiving direct mail from us, please contact us at customerservice@michaelkors.com (for US customers) or customerservice@michaelkors.ca (for Canadian customers) and specify “Opt-Out of Direct Mail” in the subject line.

  Please note we may still contact you via direct mail in connection with your account, relationship, activities, transactions and communications with us

• Unsubscribe from Email Marketing: If you would like to unsubscribe from receiving promotional emails from us, you should follow the unsubscribe instructions located in each promotional email you receive from us, or you may contact us at customerservice@michaelkors.com (for US customers) or customerservice@michaelkors.ca (for Canadian customers) and specify “Unsubscribe from Email Marketing” in the subject line.

  Please note we may still contact you in connection with your accounts, relationship, activities, transactions and communications with us.

• Opt-Out – Text Messages: To opt out of our Text Messages, reply “STOP” directly to one of the Text Messages you receive.

  Please note that Text Messages are distributed via third-party mobile network providers, therefore, we cannot control certain factors relating to message delivery or guarantee availability or performance of this service, including liability for transmission delays or message failures. You may also request a copy of our ‘Do Not Call’ policy by emailing privacy@michaelkors.com. See our Terms and Conditions for more information about our Text Messages. To receive HELP with Text Messages, contact us customerservice@michaelkors.com (for US customers) or customerservice@michaelkors.ca(for Canadian customers) and specify “Help With Text Messages” in the subject line.

California Shine the Light Law Rights

• Residents of California may request that we stop sharing their personal information with third parties for their direct marketing purposes. Such request will apply as of the date of your request, and we will not be responsible for any communications that you may receive from third parties that received your personal information prior to that request. In these cases, please opt out from or contact that third party directly.

• Process to Submit a Request under CA’s Shine the Light Law:

  • Please submit a written request via email to: customerservice@michaelkors.com

  • Include the following:

    • Email Subject Line Must Contain: Exercising My Rights under CA Shine the Light
    • Email Body Must Contain: Your full name and email address associated with your Michael Kors account or that you have used when shopping with us.

7. How Long We Keep Your Personal Information and How We Protect It

Retention of Personal Information

Your personal information is stored by us and/or the business we work with for as long as necessary to fulfill the specific purposes described herein and to the extent permitted or required by applicable laws. When we no longer have a legitimate business purpose for your PI that is (or is reasonably compatible with) a purpose we have explained to you, we will remove such information from our systems and records, which includes taking steps to de-identify it so that you can no longer be identified from it. When we de-identify personal information we commit to maintaining that personal information in de-identified form and not attempting to re-identify it.

Location of Personal Information Processing

Your PI and other information may be stored, transferred and processed by us and the businesses we work with in Canada, the United States and in other countries. By providing personal information to us, you acknowledge that you understand and permit us to process your personal information in Canada, the United States and other locations. This processing may be subject to the laws of the jurisdiction in which it is processed, which may provide lesser privacy protections than the laws of the country where you live. Please be aware that when we process personal information in the United States, it can be accessible to public authorities in the United States.

Information Security:

While we endeavor to protect our systems, Sites, Services and personal information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored, will be absolutely safe from intrusion by others, such as hackers.

Your Account is protected with your username and password. You are responsible for maintaining the confidentiality of your Account credentials, and we strongly recommend that you utilize a unique, complex password that you do not disclose to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately of any unauthorized use of your account credentials or any other suspected breach of security using the information in the “Contact Us” section below.

8. Notice of Financial Incentive

We offer our customers a loyalty program (interchangeably, "KORSVIP" or the “Program”) that provides certain perks, such as gifts, rewards or designated discounts. From time to time, we may also offer exclusive invitations to events, sweepstakes, contest or other similar promotional campaigns. When you sign up for KORSVIP or choose to participate in one of these Services, we typically require you to provide your name and contact information for access. Under certain laws, these Services might be interpreted as a “financial incentive.” The value of your personal information is reasonably related to the value of the discounts provided, or other benefits that you obtain or that are provided as part of the applicable Services, less the expense related to offering those products, benefits or Services, to participants.

You may withdraw from participating in the Program at any time by clicking on the unsubscribe link in one of the KORSVIP emails you receive. By unsubscribing from KORSVIP you will be opting out from receiving all future communications about the Program, and you will be cancelling your membership. You will no longer receive any of the Program benefits after you opt out. At this time, you are not able to opt out of Program-related emails without cancelling your membership, since such Program communications are a core part of the Program membership. If you wish to unsubscribe from general Michael Kors marketing communications (i.e., not specific to the Program) but not the cancel your KORSVIP membership, please follow the instructions set out in Section 6 (Managing Marketing Communications).

9. Changes to This Privacy Notice

We may change this Privacy Notice from time to time and the amended Notice will be posted to the Sites. Under certain circumstances (for example, in connection with certain material changes to this Privacy Notice), we may also notify you through additional means, such as posting a notice on the home page of the Sites or contacting you via email.

10. Contact Us

To exercise your rights, please follow the procedures described in Section 6. Your Privacy Rights above.

If you have any specific questions or concerns about this Privacy Notice or our privacy practices, please contact us via email at privacy@michaelkors.com, or via postal mail at: Michael Kors, 11 West 42nd Street, New York, New York 10036, Attn: Privacy Officer.