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Security & Privacy


Privacy Policy/Your Privacy Rights and Security Information
Last updated: July 11, 2012

Introduction
This Privacy Policy describes how Michael Kors ("we" or "us") collects personal information about you (including in one of our stores, through purchases you make from our catalog, or when you visit the website from which you are accessing this Privacy Policy (each, a “Site”)), how we use it and to whom and under what circumstances we may disclose it. The personal information we collect is controlled by Michael Kors (USA), Inc., 11 West 42nd St., New York, NY 10036.

For visitors to www.michaelkors.com: This website is operated by The Neiman Marcus Group, Inc., pursuant to an agreement with us. To learn how The Neiman Marcus Group handles the information it receives from and about you while you are on that website, please click here.

We may share your personal information with third parties for their direct marketing purposes, as further described in our Information Disclosure and Your Choices/Your Privacy Rights sections below. If you wish to opt out of such sharing, please contact us at customerservice@michaelkors.com, and include your name, email address and postal address in such request.

Information Collection
We collect personal information from you when you: (1) purchase products from us, whether online, through a catalog or in one of our stores; (2) register on or at a Site; (3) complete a survey; (4) participate in a sweepstakes or other promotion; (5) contact us; or (6) otherwise use the website or provide information to us. The information we collect may include your name, address, email address, telephone number, details on the items purchased, date of birth, payment information, and other information you may provide to us. We may combine the information we collect from and about you online with the information we collect from and about you offline. We may also combine your information with information we receive about you from other sources, such as address update services.

As part of the standard operation of this website and our other linked websites, we automatically collect certain information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. For this process, we may use cookies and other tracking technologies (see Use of Cookies and Other Tracking Devices for more details). Information collected when you are online may include information about your computer and browser, potentially including your IP address, operating system, browser type, and other software and hardware information. We may also collect information on your region, continent, country, city, zip code, time zone, and other data to display relevant and personalized content. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data. We treat this information as non-personal, unless required to do otherwise by applicable law.

We treat this information as non-personal, unless required to do otherwise by applicable law.

Some web browsers and devices permit you to broadcast a preference that you not be "tracked" online. At this time we do not modify your experience based upon whether such a signal is broadcast.

Information Collection was last updated December 23, 2013.

Cookies and Other Tracking Technologies
We use cookies and other tracking technologies (including pixels, beacons, and Adobe Flash technology) to improve and personalize our websites, as permitted by law. A cookie is a small text file that may be stored on the hard drive of your computer when you access a website. A web beacon is typically a one-pixel image, used to pass information from your computer to a website. We may also use cookies and web beacons to: (1) remember you when you return to our websites; (2) keep track of what you have in your online shopping cart; (3) provide you with customized content and advertising; (4) monitor website usage; (5) measure the effectiveness of our advertising (both on our website and on other websites) and emails; and (6) conduct research to improve our content, merchandise and services.

You are free to decline cookies, but by doing so, you may not be able to use certain features on our websites or take full advantage of all of our offerings. Check the 'Help' menu of your browser to learn how to change your cookie preferences. By declining cookies, you may also block certain web beacons.

We and our service providers may use a third-party technology, called Flash, in connection with our websites. Flash provides a facility, referred to as Local Stored Objects ("LSO"), that allows a website to store certain information locally on an individual's computer; for example, Flash LSOs can be used to store information regarding an individual's computer. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. The instructions may explain, for example, how to delete existing Flash LSOs (referred to as "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not delivered by the operator of the page you are on at the time. Setting the Flash Player to restrict acceptance of Flash LSOs may impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our websites. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.

We also work with service providers that use cookies and web beacons to collect information about your visits to this website and to other websites and serve advertisements to you, across the Internet, based on that information. If you would like to learn more about this practice and to know your choices with respect to it, please visit the Network Advertising Initiative at www.networkadvertising.org and the Digital Advertising Alliance at www.aboutads.info.

Michael Kors partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. To choose to opt-out of this service we have with our third-party advertising partner, click here. We may also use Neiman Marcus cookies to provide similar enhanced online marketing to you based on your interests and preferences. To opt out of these enhanced online marketing ads, please click here.*



Access to Your Personal Information
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to delete or make no further use of your personal information. To do so, please send us an email with your request to customerservice@michaelkors.com. In your request, please include your name and your email and postal addresses, as well as any information we need in order to provide the data.

Information Use
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services and to keep you informed about your orders; (2) to provide you with targeted offers and advertising on and at the Sites; (3) subject to the choices and, where required, your approval, to contact you with information and promotional materials, including our catalog, as well as offers from select partners; (4) to contact you when necessary; (5) where appropriate, for market research and to review and improve our merchandise selections, customer service, online and offline operations and overall shopping experience; (6) to protect the security or integrity of the website and our business; and (7) otherwise, with your permission.

Information Disclosure
We may disclose information collected from and about you as follows, to the extent permitted by law: (1) to our service providers and suppliers, if the disclosure will enable any of them to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of our websites Terms of Use or of our rights or the rights of any third party; (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (4) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets; and (5) otherwise, with your permission. We may also share your name, address and transactional information (but not any payment information) with other marketers, as permitted by law, unless you direct us not to. Please see "Your Choices," below.

Content and information that you submit through Twitter and other platforms may appear on our websites through feeds from those platforms. We are not responsible for the privacy practices of any such platform.

Your Choices /Your Privacy Rights
If you would like to opt out of receiving direct mail or telephone marketing calls from us, please contact us at customerservice@michaelkors.com. Please include your name, your email and postal addresses and your telephone number. We will process your request within a reasonable timeframe, but you may, in the meantime, receive previously scheduled mail or calls from us.

If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located in each such email.

If you would prefer that we not share your name, address and transactional information with other marketers, please contact us at customerservice@michaelkors.com. In your request, please include your name and your email and postal addresses. (We never share your payment information with other marketers.)

Maintenance of Personal Information in U.S.
Your personal information may be stored and processed in the United States by our affiliates and other third party service providers and may be accessed pursuant to a search warrant or other legally valid inquiry or order.

Security
We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Our service providers are not authorized to use or disclose your personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.

To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.

Retention
We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

Children's privacy
We do not direct our websites to, nor do we knowingly collect any personal information from, children under thirteen. Users based in Europe who are below the age of eighteen (18) should not use our websites without authorization and agreement of the parent or legal guardian.

Third Party Websites
This website and our related websites may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our websites.

Safe Harbor Certification
Michael Kors complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union member countries and Switzerland. Michael Kors has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Michael Kors' certification, please visit http://www.export.gov/safeharbor/. The BBB EU Safe Harbor Program acts as Michael Kors' third-party dispute resolution provider, as required by the Safe Harbor Program. If you have a complaint concerning our Safe Harbor compliance, please use the BBB EU Safe Harbor Program complaint process described here: http://www.bbb.org/us/Business-Complaints/.

Changes to This Privacy Policy
We may change this Privacy Policy from time to time. When we do, we will notify you via our website.

Contact Us
If you have any concern or request in relation to our handling of personal information, or any questions about this Privacy Policy, please contact us at: customerservice@michaelkors.com or at:

Michael Kors
11 West 42nd Street
New York, New York 10036
Attn: Privacy Officer

Browser advisory
PC users should place their online order using Internet Explorer or Firefox. Macintosh users should place their online orders using Safari or Firefox. These browsers allow us to offer our customers the highest level of security; some other browsers prevent users from viewing secure pages during the checkout process. We apologize for any inconvenience.

Download a free copy of Firefox here. For the latest version of Safari, from the Apple menu, choose Software Update. For the latest Internet Explorer version visit here.

Please be aware that MichaelKors.com uses rich media content to improve the user experience. Download and Install Adobe Flash to view the website as it was intended.

Conditions of use, notices and disclaimers.
When you use this Web Site, you are automatically agreeing that both your access to the site and your use of it are:
  • Subject to the terms and conditions in this legal notice, which may change at any time without notice.
  • Subject to all applicable laws.
  • Undertaken at your own risk.

Please refer to this page frequently to review our current terms and conditions of use.

Copyright
The following elements of this Web Site are the property of Neiman Marcus or Neiman Marcus suppliers or Michael Kors and are protected by United States and international copyright laws:
  • All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
  • All software.

Notices of Claimed Copyright Infringement
We respect the intellectual property rights of others, and require that the people who use this website do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the website use privileges of users who are repeat infringers of intellectual property rights. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to Michael Kors’ Copyright Agent, designated as such pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2) (the “DMCA”), named below:

  • Your address, telephone number, and email address;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the alleged infringing material is located;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
  • A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Copyright Agent:

Copyright Agent
Michael Kors, Legal Department
11 West 42nd Street
New York, New York 10036
Phone: (201) 812-2599
Fax: (646) 376-6299
Email: copyrightagent@michaelkors.com

Trademarks
The trademarks or trade dress of Neiman Marcus, Michael Kors and each of our affiliates may not be used without our written permission. Trademarks or trade dress include the Neiman Marcus names and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Neiman Marcus and Michael Kors products, services, and programs.

VELCRO® is a registered trademark of Velcro Industries, B.V.

All other trademarks that appear on this Web Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Use
You have permission to electronically copy and print hard copies of pages from this Web Site solely for personal, non-commercial purposes related to placing an order or shopping with the Web Site. Unless we give you written permission in advance, any other use of this Web Site, its content and its information, including linking or framing to this Web Site, are strictly prohibited.

Errors and inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web Site. Unfortunately, it is not possible to ensure that any Web Site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Disclaimer of liability
We make no representations or warranties of any kind, whether express or implied, with respect to this Web Site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web Site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No confidentiality
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web Site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Applicable law
By visiting this Web Site, you agree that, except with respect to disputes involving The Neiman Marcus Group, Inc., which are governed by The Neiman Marcus Group, Inc.'s policy, the laws of the state of New York, without regard to principles of conflict of laws, will govern any dispute related to products purchased here or infringement on our intellectual property rights that might arise between you and us or any of our affiliates.

Disputes
Except with respect to disputes involving The Neiman Marcus Group, Inc., which are governed by The Neiman Marcus Group, Inc.'s policy, any dispute relating in any way to products purchased here shall be submitted to confidential arbitration New York, New York. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of New York. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Web Site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Protecting your information
As part of our ongoing commitment to ensure that your shopping experience with the Web Site is protected, we will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.