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Last updated: July 11, 2012
For visitors to www.michaelkors.com: This website is operated by The Neiman Marcus Group, Inc., pursuant to an agreement with us. To learn how The Neiman Marcus Group handles the information it receives from and about you while you are on that website, please click here.
We may share your personal information with third parties for their direct marketing purposes, as further described in our Information Disclosure and Your Choices/Your Privacy Rights sections below. If you wish to opt out of such sharing, please contact us at email@example.com, and include your name, email address and postal address in such request. Information Collection
We collect personal information from you when you: (1) purchase products from us, whether online, through a catalog or in one of our stores; (2) register on or at a Site; (3) complete a survey; (4) participate in a sweepstakes or other promotion; (5) contact us; or (6) otherwise use the website or provide information to us. The information we collect may include your name, address, email address, telephone number, details on the items purchased, date of birth, payment information, and other information you may provide to us. We may combine the information we collect from and about you online with the information we collect from and about you offline. We may also combine your information with information we receive about you from other sources, such as address update services.
We treat this information as non-personal, unless required to do otherwise by applicable law.
Cookies and Other Tracking Technologies
You are free to decline cookies, but by doing so, you may not be able to use certain features on our websites or take full advantage of all of our offerings. Check the 'Help' menu of your browser to learn how to change your cookie preferences. By declining cookies, you may also block certain web beacons.
We and our service providers may use a third-party technology, called Flash, in connection with our websites. Flash provides a facility, referred to as Local Stored Objects ("LSO"), that allows a website to store certain information locally on an individual's computer; for example, Flash LSOs can be used to store information regarding an individual's computer. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. The instructions may explain, for example, how to delete existing Flash LSOs (referred to as "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not delivered by the operator of the page you are on at the time. Setting the Flash Player to restrict acceptance of Flash LSOs may impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our websites. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.
Michael Kors partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. To choose to opt-out of this service we have with our third-party advertising partner, click here. We may also use Neiman Marcus cookies to provide similar enhanced online marketing to you based on your interests and preferences. To opt out of these enhanced online marketing ads, please click here.*
Access to Your Personal Information
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to delete or make no further use of your personal information. To do so, please send us an email with your request to firstname.lastname@example.org. In your request, please include your name and your email and postal addresses, as well as any information we need in order to provide the data.
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services and to keep you informed about your orders; (2) to provide you with targeted offers and advertising on and at the Sites; (3) subject to the choices and, where required, your approval, to contact you with information and promotional materials, including our catalog, as well as offers from select partners; (4) to contact you when necessary; (5) where appropriate, for market research and to review and improve our merchandise selections, customer service, online and offline operations and overall shopping experience; (6) to protect the security or integrity of the website and our business; and (7) otherwise, with your permission.
Content and information that you submit through Twitter and other platforms may appear on our websites through feeds from those platforms. We are not responsible for the privacy practices of any such platform.
Your Choices /Your Privacy Rights
If you would like to opt out of receiving direct mail or telephone marketing calls from us, please contact us at email@example.com. Please include your name, your email and postal addresses and your telephone number. We will process your request within a reasonable timeframe, but you may, in the meantime, receive previously scheduled mail or calls from us.
If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located in each such email.
If you would prefer that we not share your name, address and transactional information with other marketers, please contact us at firstname.lastname@example.org. In your request, please include your name and your email and postal addresses. (We never share your payment information with other marketers.)
Maintenance of Personal Information in U.S.
Your personal information may be stored and processed in the United States by our affiliates and other third party service providers and may be accessed pursuant to a search warrant or other legally valid inquiry or order.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.
We do not direct our websites to, nor do we knowingly collect any personal information from, children under thirteen. Users based in Europe who are below the age of eighteen (18) should not use our websites without authorization and agreement of the parent or legal guardian.
Third Party Websites
Safe Harbor Certification
Michael Kors complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union member countries and Switzerland. Michael Kors has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Michael Kors' certification, please visit http://www.export.gov/safeharbor/. The BBB EU Safe Harbor Program acts as Michael Kors' third-party dispute resolution provider, as required by the Safe Harbor Program. If you have a complaint concerning our Safe Harbor compliance, please use the BBB EU Safe Harbor Program complaint process described here: http://www.bbb.org/us/Business-Complaints/.
11 West 42nd Street
New York, New York 10036
Attn: Privacy Officer
PC users should place their online order using Internet Explorer or Firefox. Macintosh users should place their online orders using Safari or Firefox. These browsers allow us to offer our customers the highest level of security; some other browsers prevent users from viewing secure pages during the checkout process. We apologize for any inconvenience.
Download a free copy of Firefox here. For the latest version of Safari, from the Apple menu, choose Software Update. For the latest Internet Explorer version visit here.
Please be aware that MichaelKors.com uses rich media content to improve the user experience. Download and Install Adobe Flash to view the website as it was intended.
Conditions of use, notices and disclaimers.
When you use this Web Site, you are automatically agreeing that both your access to the site and your use of it are:
Please refer to this page frequently to review our current terms and conditions of use.
The following elements of this Web Site are the property of Neiman Marcus or Neiman Marcus suppliers or Michael Kors and are protected by United States and international copyright laws:
Notices of Claimed Copyright Infringement
We respect the intellectual property rights of others, and require that the people who use this website do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the website use privileges of users who are repeat infringers of intellectual property rights. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to Michael Kors’ Copyright Agent, designated as such pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2) (the “DMCA”), named below:
Michael Kors, Legal Department
11 West 42nd Street
New York, New York 10036
Phone: (201) 812-2599
Fax: (646) 376-6299
The trademarks or trade dress of Neiman Marcus, Michael Kors and each of our affiliates may not be used without our written permission. Trademarks or trade dress include the Neiman Marcus names and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Neiman Marcus and Michael Kors products, services, and programs.
VELCRO® is a registered trademark of Velcro Industries, B.V.
All other trademarks that appear on this Web Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.
You have permission to electronically copy and print hard copies of pages from this Web Site solely for personal, non-commercial purposes related to placing an order or shopping with the Web Site. Unless we give you written permission in advance, any other use of this Web Site, its content and its information, including linking or framing to this Web Site, are strictly prohibited.
Errors and inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web Site. Unfortunately, it is not possible to ensure that any Web Site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
Disclaimer of liability
We make no representations or warranties of any kind, whether express or implied, with respect to this Web Site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web Site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web Site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
By visiting this Web Site, you agree that, except with respect to disputes involving The Neiman Marcus Group, Inc., which are governed by The Neiman Marcus Group, Inc.'s policy, the laws of the state of New York, without regard to principles of conflict of laws, will govern any dispute related to products purchased here or infringement on our intellectual property rights that might arise between you and us or any of our affiliates.
Except with respect to disputes involving The Neiman Marcus Group, Inc., which are governed by The Neiman Marcus Group, Inc.'s policy, any dispute relating in any way to products purchased here shall be submitted to confidential arbitration New York, New York. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of New York. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Web Site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.
Protecting your information
As part of our ongoing commitment to ensure that your shopping experience with the Web Site is protected, we will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.