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Retail Store Return and Exchange Policy

At this time, MichaelKors.com orders cannot be returned in our retail locations. We apologize for any inconvenience and are working to bring this service to you in the near future.

If a product was not purchased at a Michael Kors retail location, please return it to the retailer where it was purchased.


COLLECTION BOUTIQUES

New, unused, full price merchandise may be exchanged or returned at any Michael Kors US Collection Boutique within 30 days of purchase when accompanied by an original Michael Kors receipt or gift receipt.

Items purchased in a Michael Kors US Collection Boutique may only be returned to a Michael Kors US Collection Boutique.

Refunds will be issued in the original tender of the purchase, except cash refunds will be issued by mail check. Merchandise accompanied by a gift receipt may be exchanged or returned for merchandise credit only. Merchandise credits cannot be replaced if lost or stolen.

All swimwear, altered merchandise, and sale items are final sale.

Michael Kors reserves the right to modify its return and exchange policy.


LIFESTYLE STORES

New, unused, full price merchandise may be exchanged or returned at any Michael Kors US Lifestyle Store within 30 days of purchase when accompanied by an original Michael Kors receipt or gift receipt.

Items purchased in a Michael Kors US Lifestyle Store may only be returned to a Michael Kors US Lifestyle Store.

Refunds will be issued in the original tender of the purchase, except cash refunds will be issued by mail check. Merchandise accompanied by a gift receipt may be exchanged or returned for merchandise credit only. Merchandise credits cannot be replaced if lost or stolen.

Michael Kors offers a one-time price adjustment if full price merchandise is marked down within 7 days of the date of your purchase. To obtain a price adjustment on full price merchandise, visit a Michael Kors US Lifestyle Store within 7 days of your purchase, with your original receipt. All price adjustments will be issued in the original tender of the purchase. Price adjustments for original purchases made with cash will be issued by mail check.

All swimwear, altered merchandise, and sale items are final sale.

Michael Kors reserves the right to modify its return and exchange policy.


OUTLET STORES

New, unused merchandise may be exchanged or returned at any Michael Kors US Outlet Store within 30 days of purchase when accompanied by an original Michael Kors receipt or gift receipt. Merchandise credits cannot be replaced if lost or stolen.

Items purchased in a Michael Kors US Outlet Store may only be returned to a Michael Kors US Outlet Store.

All altered merchandise and sale items are final sale.

No refunds.

Michael Kors reserves the right to modify its return and exchange policy.


INTERNATIONAL PURCHASES

Michael Kors products purchased outside the US cannot be returned or exchanged at US retail locations.

For inquiries in Canada please contact: Canada.customerservice@michaelkors.com

For inquiries in Europe please contact: Europe.customerservice@michaelkors.com