Product Quality & Guarantee

HANDBAGS

MICHAEL KORS Collection Handbags
Handbags are protected from the date of purchase by a one-year limited warranty (proof of purchase required). If the handbag proves to be defective in material or workmanship under normal use anytime within the first year, we will repair the item free of charge.

Conditions and Exclusions
The warranty does not cover damages arising from accidents or misuse, or from any alteration, service or repair performed by any other party other than Michael Kors.

Contact 1-866-709-KORS or customerservice@michaelkors.com

MICHAEL Michael Kors Handbags and Small Leather Goods
Handbags are protected from the date of purchase by a one-year limited warranty (proof of purchase required). If the handbag or small leather good proves to be defective in material or workmanship under normal use anytime within the first year, we will replace the item free of charge with same or comparable product. Defective handbags will not be returned to customer.

Conditions and Exclusions
The warranty does not cover damages arising from accidents or misuse, or from any alteration, service or repair performed by any other party other than Michael Kors.

Contact 1-866-709-KORS or customerservice@michaelkors.com

FOOTWEAR

Michael Kors Collection Footwear
The shoes are protected from the date of purchase by a one-year limited warranty (proof of purchase required). For a replacement due to defect in materials and/or workmanship in the Michael Kors Collection, please return the item to the place of purchase. If you wish to have your shoes repaired due to a workmanship defect, please contact the email address below.

Conditions and Exclusions
The warranty does not cover damages arising from accidents or misuse, or from any alteration, service or repair performed by any other party other than Michael Kors.

For customer service inquiries, please contact ecoastkors@michaelkors.com.

MICHAEL Michael Kors and KORS Michael Kors Footwear
The shoes are protected from the date of purchase by a one-year limited warranty (proof of purchase required). If the shoe proves to be defective in material or workmanship under normal use within the warranty period, we will replace the item free of charge with same or comparable product. Defective shoes will not be returned to customer.

Conditions and Exclusions
The warranty does not cover damages arising from accidents or misuse, or from any alteration, service or repair performed by any other party other than Michael Kors.

Contact: 1-866-709-KORS or customerservice@michaelkors.com

EYEWEAR
Michael Kors sunglasses are protected from the date of purchase by a two-year limited warranty (proof of purchase required). If the sunglasses prove to be defective in material or workmanship under normal use anytime within the warranty period, we will repair or replace them free of charge (a $20 shipping fee will be incurred).

For customer service inquiries regarding Michael Kors Collection or MICHAEL Michael Kors eyewear, please contact eyewear@michaelkors.com.

WATCHES
Michael Kors watches have a two-year international warranty from the original date of purchase. A copy of the receipt is required for proof of purchase. A covered component will be repaired or the watch will be replaced free of charge. Please refer to the full warranty language in the warranty booklet that comes with your product.

Michael Kors watch instruction and warranty information.

For customer service inquiries, regarding Michael Kors watches, please contact watches@michaelkors.com.

FRAGRANCE
For any questions or concerns regarding Michael Kors fragrances, please call a Michael Kors Beauty customer care representative at 1-888-378-3359, Monday through Friday, 9am-5pm ET.

BEDDING
Michael Kors bedding purchases may be returned within 30 days of receipt of the items for a full refund of the purchase price, minus shipping, handling, or other charges. All items must be in their original packaging and in their original condition. Laundered items will not be accepted. For customer service inquiries regarding Michael Kors bedding, please call 1-800-237-0658.

Product Care Guidelines

CARE OF LEATHER HANDBAGS
To care for your handbag, we recommend simply wiping the leather with a soft damp cloth to remove surface dirt. For regular cleaning, a damp cloth and mild leather cream may be used. Ink marks, grease, and oil stains are not removable and should be left alone.

CARE OF SUEDE HANDBAGS
Please take care to avoid water, food, and oily substances. If your handbag should get wet, remove all contents and allow to air dry naturally. We recommend brushing your handbag with a soft suede brush every three to four months to remove any dirt that has accumulated and to renew nap.

CARE OF LEATHER FOOTWEAR
To care for your footwear, we recommend simply wiping the leather with a soft damp cloth to remove surface dirt. For regular cleaning, a damp cloth and mild leather cream can be used.

CARE OF SUEDE FOOTWEAR
To care for your footwear, we recommend brushing your footwear with a soft suede brush seasonally to remove any dirt that has accumulated and to renew nap.